Terms & conditions

Terms & conditions | Holiday apartments

HASLIRENT GmbH, Holiboimi 224b, 6084 Hasliberg

General Terms and Conditions of Contract

1.   Introduction

These general Terms and Conditions of contact are part of the contract between you and HasliRent ltd. We recommend to read the following general Terms and Conditions of contact carefully.

2.   Subject-matter of the contract

HasliRent ltd. is intermediary for holiday apartments – prevalent at Hasliberg – on behalf of the particular owner. The supervision for availability is part of HasliRent ltd. duties and responsibilities.

3.  Reservation and conclusion of the contract

You will receive a booking confirmation from our booking departement at your earliest convenience. Should the reservation confirmation differ from the brochure or internet description, your payment of the deposit means that you accept the completion of contract on the basis of the reservation confirmation. If no deposit is made within 10 days of receipt of reservation confirmation, HasliRent ltd. is allowed to re-let the reserved property.

The booking departement is only allowed to receive special requests without obligation. You have no legal right to fulfilment of the said special requests unless confirmed in writing by HasliRent ltd. If the rental sum was not fully payed within the period prescribed according to the terms in paragraph 4.2, HasliRent ltd. is allowed to deny the attainment.

4.   Prices

4.1.         Pricing

The published prices are daily prices for the entire property in the appropriate time period. Final cleaning, bed linen and visitor’s tax are not included in the rental price. The minimum rental period is set for 7 nights, day of arrival and departure are at a time Saturdays (peak season). Exeptions are possible with a written confirmation from the booking departement. If not described different, the normal energy consumption is included.

4.2.         Payments

The rental price for the booked property has to be payed prior to arrival as described here : 30% of the rental price within 10 days after reception of the booking confirmation.

The remaining sum has to be payed at least 45 days before the start of the rental agreement at HasliRent ltd. For short term reservations of less than 45 days prior to arrival, the whole rental price has to be payed immediately after reception of the booking confirmation. HasliRent ltd. may refuse its services in the event of non-payment of the rental balance sum by the due date.

4.3.         Annulation costs

If you resign from the rental agreement we charge the following annulation costs:

  • Up to 90 days prior to arrival : 10% of the invoice amount, at least CHF 100.-
  • 89 to 45 days prior to arrival : 50% of the invoice amount
  • 44 to 1 day/s prior to arrival : 100% of the invoice amount

 

Authoritative is the reception of your notice at the booking department (at Sundays and statutory holidays the next following workday is authoritative). The whole invoice amount remains laible, should you arrive late or not at  all at the property. We recommend to effect a travel cancellation insurance.

4.4.         Price and benefit alterations

Price alterations and alerations of benefits prior to booking are explicit to reserve.

If there are changes for these terms, you will be informed while making the booking. The prices listed in the booking confirmation are obligatory. Price adjustments for reasons we are not able to control (e.g. currency fluctuations, new or higher taxes) are to reserve.

 

HasliRent ltd. is able to offer you an alternative rental if not pedictable or avertable circumstances require it.

5.   Arrival and departure

Arrivals should be between 4 and 7 p.m. and departure before 10 a.m.

If you will arrive later than 7 p.m. HasliRent ltd. has to be informed early enough.

The whole invoice amount remains liable, If you are not able to take over the rental as agreed, e.g. because of traffic jam, tie-up and so on or for personal reasons. The same applies, if you have to leave earlier than the rental agreement ends. If you plan to stay longer, you have to talk with the booking departement early enough.

6.   Responsibilities of the tenant

A bailment in the amount of CHF 200.- (Euro 200.-) in cash (if the rental includes bigger or precious objects this amount may be higher), when taking over the keys. Handover of the property may be denied, in the event of non-pament of the bailment. The rental property may only be occupied by the designated number of persons (children and babies included). Additional persons may be refused by the keyholder or invoiced separately. The rental property has to be used carefully. This includes to respect neighbors. Cleaning of kitchen equipment, crockery and cutlery is the responsibility of the tenant (not included in the final cleaning). HasliRent ltd must be informed immediately of any damage caused by the tenant or other users. The tenant is liable for any damage caused by him or any other user unless it can be proved that they are blameless. The same applies if the apartment cannot be handed over to the next tenant. Damages or eventual banking fees can be offset against the bailment.

7.    Complaint, indemnity claim

The key holder must be informed immediately if the property is not in the contracted state or if you suffer damages. The booking office must be notified if the defect cannot be rectified within a reasonable time. If any visible defects are not immediately pointed out at the start of the rental period, the property is assumed to be free of any defects. The same rules apply if defects are noted during the rental period.

The key holder and booking office are not authorized to acknowledge claims. Any claims must be submitted in writing to the booking office within four weeks of the end of the contracted rental period, together with the necessary evidence (photographs etc.). Non-observance of the above rules will result in all rights to compensation being forfeited.

8.   Liability of HasliRent ltd.

HasliRent  ltd. is liable for the fulfillment of the contract, where the liability for minor defaults is excluded, at the exception of mandatory legal regulations.

HasliRent  ltd. is particularly not liable due to an act of God, damage caused to the environment, damages involved by third parties, as well as unpredictable or inevitable incidents happening, despite required carefulnes.

Likewise, HasliRent  ltd. is not liable for infrastructure companies (eg. electricity, water etc.) and touristic companies (eg. Swimming bath, railways, cable cars etc.) even if the rental property is affected. The ex-contractual liability is in line with the legal regulations, whereas extensive restrictions and exclusions of liability of these regulations override the legal regulations. Contractual as well as ex-contractual claims prescribe within one year after the contact end-date, unless shorter legal terms apply.

9.   Insurance

We highly recommend to effect a travel insurance and third-party liability insurance before holiday start, providing that you do not already possess appropriate insurance with an adequate scope of cover.

10.     Choice of law, place of jursidiction

The relationship between you and HasliRent ltd. is subject to Swiss law. The client may only bring an action against HasliRent ltd. at Haslberg, administrative district of Interlaken-Oberhasli.

HasliRent ltd. may take legal proceedings against a client in his domicile or Hasliberg, administrative district of Interlaken-Oberhasli.

 

In the event of any dispute arising from these Terms & Conditions of contract, the original German version applies.